How do I return a product?

If you want to return your product, you can check out the order history and returns page when you log into the web-store. Select the order and the quantity of the item you wish to return.

Or call our customer service team with the order and item number you need to return.

We notify you that the item will be picked up within 5 business days. For more information on what qualifies an order or product to be returned, check out Eaton's return policy.



How can I track my order? 

Orders are normally delivered in 1-2 business days.  You can track the progress of your order on the order history and returns page in the web-store.  If you are missing any items from your order you can contact our customer service team.



I need something today! Do you provide same-day delivery?

Eaton stocks over 2,000 products at it's headquarters in Buffalo, NY.  We can fufill same-day delivery or pick up if we have it stocked!  Most common request is for copy paper, we can definitely deliver that!